How Cell Phones Work in an Emergency

As part of its efforts to promote public safety, the FCC adopted the Enhanced 911 First Report and Order in 1996. Which among other things, required that all cellular carriers complete all 911 calls, not just those of subscribers. Any cell phone that has been activated, even if the account is closed or does not have current service, has 911 capabilities. It is crucial to remember that cell phones use signals that are detected by specific cellular towers. there are times when 911 calls may not be completed or may be forwarded to another town. It is important to remember that the phone you have been given has been deactivated and does not have a return phone number. These donated phones are exclusively for emergency calls.

When do I call 911

• If you are in an accident.
• Any life threatening situation
• If you need an ambulance.
• If you have fallen and need help assistance getting up.
• In case of fire.
• To stop a crime or report a crime in progress.
• To save a life
• Report a suspected drunk driver.
• Report an accident.
• Report a vehicle or object blocking lanes.
• Any crime against you or another individual.

If you need to call 911

Make sure your phone is powered ON.

Dial the numbers 9-1-1.

Give your address or location IMMEDIATELY. Tell the dispatcher that you are on a cell phone, give your name, location again and the nature of the problem.

IF you are home, be sure you tell them what town you are in. If you are traveling, try to remember a bridge number or mile marker number or the nearest town or landmark.

Remain calm, speak loudly and stay on the line with the dispatcher. Do not hang up.

Some Helpful Tips

Charge your cell phone while you are in bed. Plug it into an outlet near your bed in case you need it.Charge your phone for 4-6 hours.When your phone charge indicator gets down to one "bubble" its time to recharge.If your phone is not holding a charge or you are having problems with it, call RSVP immediately to exchange it for a different phone.Keep your phone with you at all times.

While you are in the bathtub or shower be sure you keep it within arms reach. Be sure not to get it wet.